Hi everyone -
Just a quick note that challenge grace periods (grace period to sync your data/steps) has been increased from the previous values (16 hours for h2h and 24 hours to all other modes) to 3 days across the board (72 hours).
We were getting an overwhelming number of support requests because folks were forgetting to sync on a daily or basis. This should alleviate that pain point, but take note that sometimes challenges days will take longer to close if folks don't sync on a semi-regular basis. The biggest culprit we seen in the past was weekend syncing. This should now cover those scenarios for folks who forget to sync on the weekends, then do so on Monday.
At the moment, this value is defaulted in all challenges. We may consider making this an optional parameters for the challenge host to change depending on demand.
Thanks - John